2004-04-25 13:41
Direct Mail Response Rates Soar With Dimensional Mailers in
Business-to-Business Lead Generation
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By: Alan Sharpe
The toughest job you face as a B2B direct marketer is reaching your prospect with your message. Reaching C-level executives is particularly difficult because they employ mailroom staff and
executive secretaries who screen their mail, or your mail, depending on how you look at it. So unless your direct mail lead generation letter or postcard or self-mailer stands out from the rest, it
wonât reach the desk of your potential client. Thatâs why dimensional mailers are one of the most effective ways to reach elusive prospects with your sales message. A dimensional mailer is
simply one that has more than two dimensions. Unlike a letter, postcard or self-mailer, it has three dimensions. Dimensional mailers are usually boxes, but they can also be sturdy envelopes that
have something three-dimensional inside. These kinds of packages are also known as âlumpy mail.â Dimensional mail is effective because it stands out. It gets attention because it doesnât look
like everything else that the executive is receiving that day. Dimensional mail is also effective because it always gets opened. I am confident in predicting that no one who receives a box 36
inches long, 9 inches wide and 5 inches deep, bearing the prospectâs name and job title on the top and an intriguing headline, is going to pitch the box in the trash unopened. Innate human
curiosity is too powerful for that.
TIPS FOR PRODUCING DIMENSIONAL MAILERS
- Use a standard size of box if possible to save on printing costs (talk to a printer)
- Put something in the box that is valuable, or fun, or both
- Make sure whatâs in the box ties in with what you are selling
- Make your sales message inside the box easy to find and easy to understand
- Remember that the goal of a dimensional mailer is not to close a sale but to generate a lead, so keep your message focussed on achieving that goal and nothing else
ADVANTAGES OF DIMENSIONAL MAIL
- Gets noticed amidst all the other mail your prospect receives
- Almost guaranteed to get opened
- Likely to get opened first
- Great at stimulating buzz at a company
- Likely to make it past the executive gatekeeper
DISADVANTAGES OF DIMENSIONAL MAIL
- More costly to design, print and mail than other direct mail formats
- Might be mistaken at the target company fora bomb or a prank
- Expensive to produce if you need a custom-made box
- Box can get damaged along with your brand reputation if delivered by mail
- May be perceived as a bribe for a sales appointment if the item in the box is particularly valuable
EXAMPLE OF A SUCCESSFUL DIMENSIONAL MAILER
Continental Resources generated a 30% response rate by mailing a remote-control dinosaur to technology executives (without the remote control). Prospects got the remote control and batteries when
they booked an appointment with a Continental sales rep. To see the mailer, click here. © 2005 Sharpe Copy Inc. You may reprint this article online and in print provided the links remain live and
the content remains unaltered (including the "About the author" message).
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